Terms & Conditions
Bellow our website reffers to the following domains under our control: lagabasen.com, lagabasen.eu, lagabasen.de, lagabasen.se, laga.se, laga.com, laga.eu
Terms of purchase (private customers)
Our website complies with current legislation in distance trading via the Internet. The total price at checkout is inclusive of shipping but not any billing fee.
The Consumer Purchase Act (legal customers)
Our website applies The Swedish Consumer Purchase Act (SFS 1990: 931) to legal customers, ie traders.
As a trader, you thus have all the rights mentioned in The Swedish Consumer Purchase Act.
To order, you must be able to receive e-mail. Once we receive your order, we will send you an email confirmation as soon as possible with information about your order. It is good if you save this email to have at hand in case of contact with customer service. If you do not receive an order confirmation, please contact our customer service.
The right of withdrawal is governed by the Distance and Home Sales Act (2005: 59). As a consumer (private person) at Laga you have the right to cancel a purchase within 14 days from the day you received the item. In order to be able to process your case more quickly, please contact customer service before returning an item, however no later than 14 days from receipt. Please provide your order number when contacting us.
The right of withdrawal applies only if the goods are in essentially unchanged condition. The product should be well packed in carton, with inner packaging. You pay for return postage yourself, except for defective or Laga faulty goods.
We would prefer you send with Lagas return form on return, to be able to handle your case more quickly.
Defective Product / Warranty
The majority of all car parts are quality controlled but sold in "existing condition". This means that Laga is not responsible for so-called wear parts that can be included in the purchased car part. Wear parts include, for example, tension rollers, belts, water pumps, spark plugs, brake pads, etc.
Law is not responsible for errors caused by incorrect installation. The car part must be fitted in accordance with the manufacturer's recommendations and / or in a professional manner. For some repairs, according to the manufacturer's recommendations, wear parts must be replaced when the car part is mounted. The fact that the car part is installed in accordance with the manufacturer's recommendations also includes an obligation for you to find out which components according to the manufacturer should be replaced with new ones. Always contact an authorized workshop or the car manufacturer if you have any doubts regarding assembly and which parts to wear to replace. Law is not responsible for errors caused by accident, neglect or the like after the delivery of the car parts.
The warranty period is 3 months from the date of delivery. Longer warranty periods may exist, but are clearly stated in the information on the part.
Complaints must be reported to Lagas customer service as soon as possible and no later than 2 months after delivery, before any corrective action is initiated. The law commands in each case what action may be relevant eg. delivery or price reduction. Assembly costs are reimbursed when purchasing a defective or incorrectly delivered item. However, the customer should be able to prove that the part was broken / defective upon receipt.
Packages are on delivery at 14 days. If the shipment is not picked up, it is sent back to the relevant supplier / car mount. We charge SEK 295 for packages that have not been collected.
No sales to minors
Laga.se does not sell products to persons who have not reached the age of 18 when it contravenes general guidelines regarding distance trading.
Laga.se police report all false orders and orders with fake card numbers and identities. In each such case, we will do everything we can to assist the Police in their investigation.
The online store is operated by Lagagruppen AB. org.no 556592–7513. The company's address is Elektrikergatan 7, 566 33 Jönköping. The car parts are supplied by Laga's connected car breakers.
Our office hours are: Monday-Thursday 08: 30-16: 00 Fridays 08: 30-14: 30.
What information do we collect about you?
As a customer of the company, your information is processed to the extent necessary to manage the customer relationship and to enable the company to fulfill its obligations to you Registration number, to ensure The part you order fits your vehicle. E-mail and / or telephone number, to quickly contact you if something does not match your order and in the case of Swish payment. Address details, to deliver your ordered goods.
Information on personal and credit card numbers is not stored by law but only by our payment partner nets (formerly known as DIBS).
We share information to:
Photo montage, Laga will share to the photo montage from which the spare part is delivered, such personal data that is necessary for the dismantling to be able to carry out and manage your delivery, including for handling disputes. For the personal data that is shared with the dismantling, the dismantling's data protection policy and personal data management apply.
Storage and thinning
The customer's personal data is stored as long as the customer relationship persists and thereafter the time required or permitted according to applicable legislation and practice at any given time.
Your rights as registered
When the company collects and processes your personal data, you have certain rights. You have the right to:
- Request an extract of the personal data the company processes and how it is processed;
- Request correction of any incorrect information;
- Request to be deleted. However, this can only be carried out provided that the company is not entitled to retain the data on any other legal basis;
- Request that treatment be restricted in certain circumstances, e.g. meanwhile, a question as to whether data is accurate or not is being investigated; and </ li>
- When the Data Protection Regulation begins to apply, exercise the right to data portability.
The Company takes appropriate technical and organizational information security measures to prevent and limit risks associated with the release of personal information such as unauthorized access, disclosure, abuse, alteration and destruction. Only authorized personnel bound by confidentiality have access to identifiable personal data.
Company websites may contain various blogs, forums, wikis, and other social media applications or services that allow you to share content with other users (collectively, "Social Media Applications"). Any personal information or other information that you contribute to anyone Social Media Application may be read, retrieved and used by other users of this Social Media Application, over whom we have little or no control, and therefore we assume no responsibility for any other user's use or misuse of information that you contributed to in any Social media application.